Cat Friendly Practice

Cat Friendly Practice:

Some of you may have noticed a change in our lobby area, so we wanted to give you an update on why the changes are occurring. We have become a certified cat friendly practice. We have always loved and provided great care for our feline friends, but we have undergone special training and protocols to make your cat’s visit to the vet a better experience. There are currently only 9 certified cat friendly practices in Pennsylvania and the closest is 55 miles away (near Philadelphia).
The first noticeable change is the lobby. We have created a separate cat waiting area. This area is away from dogs so the stress level of your cat is minimized. We have also designated certain exam rooms as cat rooms. In these cat rooms we have placed Feliway diffusers which emit pheromones that help to relax the cats. We have also designated a cat treatment area where no dogs are allowed (so no dog smells), and it is a quiet place to work with cats which in turn reduces their stress level.
We have also placed curtains in the cages for hospitalized cats to give them a “quiet area” and a place to hide. If we can keep the stress and anxiety levels to a minimum it will be a better experience for the cat which will lead to better care and quicker recoveries from illness.
I want to thank our hard working staff that took on this project to get certified. Dr Greenleaf has been the driving force to develop the protocols and provide the necessary training. She has also coordinated a team to help her with this. Her team members that have been performing a fantastic job are Angelique, Michelle, and Christine. Thank you all for caring about our felines to improve their care.